Shipping information

Orders placed through Japanese Gallery Kensington are processed Monday-Friday 10 am to 6 pm GMT (excluding bank holidays) and are shipped 1-3 business days from when the order was placed, pending payment authorisation and verification.


All orders are shipped using DHL Express service and rates are based on the shipping destination. All rates also include insurance. 
For any enquiries, please contact our customer service team directly by email at or by phone at +44 (0) 20 7229 2934 Monday-Friday 10 am to 6pm GMT.

Packaging information

We pack your purchased items with care and get it to you as fast as we can. Our packaging for shipment includes individual acid-free plastic sleeves for each item and 3 backing boards to support the artwork, all shipped in a water-proof padded envelope.

Click and collect

You can purchase our items online and pick them up at our gallery in Kensington.

Please consult the map, address and directions below.

By Taxi – Explain to the driver to go to Kensington Church Street on the corner of Vicarage Gardens.

By Tube – Notting Hill Gate (Central, Circle and District Line) Approximately 7 minute walk from the station. High Street Kensington (Circle and District Line) Approximately 7 minute walk from the station.

By Bus – The following buses run along Kensington Church Street. – 9, 10, 27, 28, 49, 52, 70, 328, 452, C1 Get off at the bus stop closest to Kensington Church Street, Sheffield Terrace.